Rethinking Recruiting Analytics
Still focused on Cost-to-Hire and Time-to-Fill? Think again. Improving recruiting’s value requires more thoughtful metrics.
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Quantifying the Benefits of Customer Intelligence Programs
While most people would agree it’s better to know more than less about our customers, customer intelligence programs must be sufficiently quantified to justify investment among competing programs.
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Financial Services: Customer Insight
Customer insight is essential for growing the Financial Services enterprise, yet many institutions struggle to segment their customers, products, and services This paper provides a high level analytics context example for project teams in the Financial Services industry.
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Supply Chain: SCOR and The Balanced Scorecard
The SCOR model and The Balanced Scorecard represent two popular approaches for measuring supply chain performance. This paper outlines an example of using both for more effective supply chain measurement.
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IT: Earned Value Analysis Revisited
Many IT departments need look no further than Earned Value and its essential by-products for improved risk mitigation and efficiency. This paper considers the benefits derived from disciplined planning and the availability of essential program analytics.
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